• Orders are generally shipped within 48 hours (Monday – Friday).
  • Standard delivery is 2 – 7 days.
  • All Hot tub Watercare orders are free shipping with $150 in water care or more purchased.
  • For full details or questions contact info@backyardz.ca or call the store at 780 402-7722.

PLEASE NOTE: All watercare sales are final, we do not accept returns or exchanges. Claims for damaged or missing items must be made within 48 hours of delivery, Backyardz n Billiardz will not be held responsible for damaged or missing returned items. We will do our utmost to resolve any issues that may arise so please contact us asap if there is an issue. Deliveries can only be made to locations with a street address or rural route number with postal code. We cannot deliver to PO boxes.